Privacy Policy
Effective Date: February 20, 2026
This policy applies to the online ordering services of Hong Far Cafe (Richmond Hill, ON). By using our service, you agree to the terms outlined below.
1. Information We Collect
- Identity & Contact: Name, phone number, and email address.
- Transaction Data: Order details, special instructions, and pickup timestamps.
- Technical Data: Cookies used solely for session management and login verification.
2. How We Use Your Information
- To fulfill and manage your pickup orders.
- To verify your identity via SMS (Twilio) for secure account access.
- To analyze sales trends and improve our menu.
3. Third-Party Sharing & Data Transfers
We do not sell your data. We share limited information with service providers (like Twilio for SMS) only as necessary to operate. Please note that data may be processed on servers located outside of Canada and will be subject to the laws of those regions.
4. Data Retention & Security
We retain your information for as long as necessary for business operations or to meet legal requirements. We employ industry-standard safeguards to protect your data from unauthorized access.
5. Your Rights & PIPEDA Compliance
Under Canadian law, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the details below.
Contact Us
Hong Far Cafe
9425 Leslie St, Richmond Hill, ON L4B 3N7
(905) 770-9236